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Secure storage protection error
Posted by - NA -, Last modified by on 12 July 2006 09:38 AM

If you are constantly getting Secure storage protection error while acquiring licence, please first try to uninstall your Windows Media Player and install again most recent version (http://www.microsoft.com/windows/windowsmedia/default.mspx). If this will not help, please follow with instructions below or contact Microsoft for further details.



1. Go to the Start Menu, select Control Panel, then use Add/Remove Programs to uninstall Windows Media Player 10 (or the most recent version you are using).

2. Open My Computer, go to the Tools menu and select Folder Options. Click the View tab. Check the boxes next to "show hidden files and folders" and "show protected system files." Uncheck "Hide file extensions for known file types."


3. In the same My Computer window, double-click on the C: drive icon, then, in succession, the following folders: Documents and Settings, All Users, and DRM. In that last folder, rename the file "drmstore.hds" to "drmstore.old";

after that, you can undo the View Options changes outlined in Step 2 if you want.

4. Download a fresh copy of latest version of Windows Media Player (http://www.microsoft.com/windows/windowsmedia/default.mspx) and install it.

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