Knowledgebase: BuyBelAmi - DVD Store
Store Policies (Europe & Other)
Posted by - NA - on 19 July 2006 12:14 PM

PRIVACY, ORDERING, SHIPPING AND RETURN POLICIES

Please read the following important pre-shopping information carefully!

Click to go directly to the paragraph which contains information on:

1. Credit Card Security
2. Privacy
3. Video Format
4. No Shipments to Third Parties
5. Orders
6. Returns

1. CREDIT CARD SECURITY
Bel Ami is committed to protecting your privacy. Our e-commerce provider utilizes the most advanced security available in the high-tech marketplace. All personal and financial information you provide when ordering from the Bel Ami Store is encrypted to prevent access by third parties. While no security system is absolutely bullet-proof, BelAmi can be depended upon to incorporate the latest in hardware and software to keep your personal information locked up and out of harm's way.


2. PRIVACY
It is and continues to be Bel Ami's policy NOT to sell, lend, lease, or otherwise provide your mailing or any other personal information to any other company or individual. This is not just idle talk, ask anyone who's ever done business with us. Whether ordering online or off, you always have the option of receiving or not receiving mailings and e-mail.


3. VIDEO FORMAT
All videos are DVD only. We no longer sell VHS


4. NO SHIPMENTS TO THIRD PARTIES
We will not ship to third parties due to age verification requirements.


5. ORDERS

International, Worldwide registered shipping is FREE on orders €39 and up.

All orders will require a signature upon delivery.

  1. All international sales are final.
  2. Your Credit Card will be charged in our Bank in the USA. The exchange rate used may vary on your Credit Card bill +/- a few Euro Cents.
  3. Videos will be shipped in brown cardboard boxes.
  4. It is your responsibility to know any laws in your country that might prohibit importing sexually-explicit material(s). Bel Ami is not responsible, nor will we issue refunds, for shipments seized by customs.


6. RETURNS

If you receive a defective video directly from us, send it back via registered mail(with tracking) to:
BelAmi P.O. Box 67
110 01 Prague 1 Czech Republic
within 30 days of purchase and we will replace the video title for title.

NO exchanges or refunds on videos that are not defective.
All sales are final.

For Help or Questions please submit a help ticket at by clicking here:
http://www.belamionline.com/helpdesk

Please mention your name and order number when submitting a ticket.
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