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If you would like to change the email address you registered with, please send us a Helpdesk ticket stating the following info: * your full name * your username/member ID * both the old and new email address and we´ll be happy to update it for yo...
If you cannot remember your billing details or if you cannot find the initial registration letter, please contact us with the following info: * your full name * your username and email address you registered with * the last four digits of your cred...
Due to recent increases of fraud from certain countries, we had to adjust our security system to restrict access from some countries. If you received a similar fraud lock code such as VN-JOHNDOE-127.0.236.55-6/30/2018 3:03:05 AM please be so kind and sen...
If you didn´t receive the registration confirmation email, please first double-check your inbox (and the Spam folder in particular).  If still in need of further assistance, please let us know the following details: * your full name * your username...
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