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Quicktime FAQs
Posted by - NA -, Last modified by on 12 July 2006 06:44 AM
Click below for Frequently Asked Questions about QuickTime and QuickTime Pro

What is QuickTime?

At its simplest, QuickTime is software that allows Mac and Windows users to play back audio and video on their computers. But taking a deeper look, QuickTime is many things: a file format, an environment for media authoring and a suite of applications: * QuickTime Player — for playing back audio and video files * QuickTime Pro — for flexible multimedia authoring * Browser plug-ins — for viewing media within a web page * PictureViewer — for working with still images (Windows only; Preview is available on Mac OS X) * QuickTime Streaming Server — Open source streaming server for delivering streaming media files on the Internet in real time (Mac OS X only) * Darwin Streaming Server — for delivering streaming media with Linux, Solaris and Windows * QuickTime Broadcaster — for delivering live events on the Internet (free download; Mac OS X only) * MPEG-2 Playback Component — for playing back MPEG-2 content (requires separate purchase)

What are the key features of QuickTime 7?

QuickTime 7 has many features. They are described on the QuickTime Player page.

What’s new in QuickTime 7?

QuickTime 7, available for Mac OS X, Panther and Windows, is a major release which includes a host of new features. * H.264 video. Ultra efficient new codec delivering stunning quality at remarkably low data rates from 3G to iChat AV to HD. * Mutlchannel audio playback. Experience full, surround sound audio playback with QuickTime 7 Player. * Live resize. With QuickTime 7 you get clear, fluid playback even as you change the size of your player window. * New playback capabilities. Adjust playback settings as you would on a DVD player or VCR with the new jog shuttle and playback speed control panel. * Zero config streaming. QuickTime 7 delivers an effortless streaming experience by automatically determining your connection speed to ensure you get the highest-quality content stream possible. If you lose your connection to a stream, QuickTime 7 even reconnects for you. These are just a sampling of the new features in QuickTime 7 player. Visit the QuickTime Player website for the complete list.

How popular is QuickTime?

QuickTime is a leading cross-platform multimedia technology. More than 10 million copies of QuickTime are downloaded every month. And more than 20,000 applications and content CDs include QuickTime, with hundreds more licensed every month. In addition, more than 200 models of digital video cameras use QuickTime to capture or display their files.

How much does QuickTime cost?

QuickTime (including QuickTime Player, PictureViewer and browser plug-ins) is free of charge. QuickTime Pro is an upgrade to QuickTime, and is $29.99. QuickTime Streaming Server is included with Mac OS X Server and Darwin Streaming Server is free, both with no per-stream licensing fees. QuickTime Broadcaster (for Mac OS X) is also available as a free download. The QuickTime MPEG-2 Playback Component is available for $19.99 for Mac OS X and Windows.

How do I get QuickTime?

QuickTime is available as a free download from the Internet.

How do I get QuickTime Pro?

 Once you have QuickTime, you may choose to upgrade to QuickTime Pro, which provides editing and creation features. Visit the Apple Store to purchase your key, which you use to unlock the features of QuickTime Pro.

Which platforms are supported by QuickTime 7?

QuickTime is a truly cross-platform technology. It supports Mac OS X Tiger and Panther, Windows 2000 and Windows XP.

Does QuickTime still support Mac OS 9?

QuickTime 6.0.3 is the latest version of QuickTime available for users of Mac OS 8.6 and Mac OS 9.x. See QuickTime Version Availability table for the language and operating system availability.

What are the system requirements for QuickTime 7?

Please see the system requirements on the QuickTime download page.

I upgraded to QuickTime 6.4 or QuickTime 6.5 and my QuickTime MPEG-2 Playback Component no longer works. What should I do?

For Mac OS X users, a new version of the MPEG-2 Playback Component is required for use with QuickTime 6.4 or later. If you purchased the MPEG-2 Playback Component from the Apple Store online or received it with Final Cut Pro 4 or DVD Studio Pro 2, you are eligible to receive the new version for free. Learn how you can obtain this free update.

I already have QuickTime 6. Can I upgrade to QuickTime 7 for free?

Upgrades to QuickTime 7 Player are free. Upgrades to QuickTime 7 Pro are $29.99.

How do I get QuickTime help once it’s installed?

While QuickTime is running, you can get help by selecting QuickTime Help from the Help menu. Visit and click the QuickTime icon to view all the support resources available.

I have QuickTime 6. Can I run both QuickTime 6 and QuickTime 7 on the same machine?

No. QuickTime 7 will replace QuickTime 6 upon installation.

Can I still play my old QuickTime movies with QuickTime 7?

Yes. We strive to ensure backward compatibility with content created with older versions of QuickTime. In fact, movies created with QuickTime 1 still play today in QuickTime 7.

Can I get QuickTime on CD?

No. Apple provides QuickTime as a download from the Web, or bundled with the Mac OS.

Where can I find technical support?

Visit and click the QuickTime icon to view all the support resources available.

Where can I find things to watch in QuickTime?

Check out cool QuickTime content by choosing Open Content Guide in the Windows Menu in QuickTime Player to watch content from the best names in entertainment, news and sports. Or visit to see a comprehensive guide to the best in QuickTime media.

What tools support Cubic VR?

Apple has a developer tool called QTVR Make Cubic that will help you build a Cubic VR. Visit and click on Tools. Third-party developers provide support for Cubic VR. Check our QTVR Tools page for product news.

How can I get more information about developing with QuickTime?

Joining the Apple Developer Connection will give you access to resources for developing with QuickTime, including beta releases, sample code, tutorials, and more. Visit for membership information. Also, visit our Resources page for links to mailing lists, training classes, books and other resources.

How can I find companies providing QuickTime-related products and services?

Visit our Resources page for lists of companies creating tools and providing services such as content authoring, content hosting, webcasting and more.

Why do some of the movies I find on the Internet play full screen while others don’t?

Content providers can author their movies to automatically play in full-screen mode. But not all movies are authored this way. If you want to play all of your movies in full-screen mode, you need to purchase QuickTime Pro. Learn more about QuickTime Pro.

What are the system requirements for playing iTunes Music Store purchased videos in QuickTime Player?

To play purchased videos in QuickTime Player, we recommend your system meet these requirements:


* 500 MHz Intel or Power PC G4 or faster Macintosh computer

* At least 256MB of RAM and at least 16MB of video memory

* QuickTime 7.0.3 or later * Mac OS X v10.3.9 or later


* 1.5 GHz Intel Pentium class or better processor

* At least 256MB of RAM and at least 32MB of video memory

* QuickTime 7.0.3 or later * Windows 2000 or XP

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