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How do I cancel my recurring membership?

Please select the billing company you've used to sign up (please refer to your registration e-mail or billing statement). You will need at least two details of your membership to be able to cancel, preferably your e-mail address and your subscription number. Often username and e-mail pair will be enough.

If you are not able to cancel via billing company, please send us a helpdesk ticket and include at least:

  • your e-mail address
  • username
To help us as much as possible please include also:
  • your subscription number or last transaction number
  • exact date of your initial transaction or last rebill
  • text on your billing statement with that transaction
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  1. Jan Cerovsky

  2. Posted