I forgot my login details (ID lock received)

If you forgot your login details and/or received the following message/lock ID (a 5-digit number such as ´91642´):

"Suspicious and/or forbidden activity has been detected from your IP address. Please contact helpdesk.belamionline.com if you think you are receiving this message in error.

Please provide following details when contacting helpdesk

Lock ID: 91642
Your username:
Your Full name or payment ID:
Country from which you are accessing Club BelAmi:"


please send us a Helpdesk ticket with the required info and we will be happy to assist you further then.

In certain situations when your account gets blocked you should be able to perform a self-unblock via link you will receive from us in an email.